Modern Slavery and Human Trafficking Statement for Carpet Cleaners NW5

This Modern Slavery and Human Trafficking Statement sets out the steps Carpet Cleaners NW5 has taken, and continues to take, to ensure that modern slavery and human trafficking are not taking place within our business or our supply chains. We are committed to acting ethically and with integrity in all our operations and business relationships.

Our Business and Supply Chains

Carpet Cleaners NW5 provides professional carpet and upholstery cleaning services to residential and commercial customers. Our operations rely on a range of suppliers, including manufacturers and distributors of cleaning equipment, chemicals and consumables, as well as providers of uniforms, logistics, and facilities services. We recognise that modern slavery risks can arise at any point in these supply chains, particularly where sourcing involves multiple tiers or international procurement.

Zero-Tolerance Policy on Modern Slavery

Carpet Cleaners NW5 adopts a strict zero-tolerance approach to modern slavery, human trafficking, forced labour, child labour, and all forms of exploitation. This applies to our own activities and to everyone directly linked to our operations, including contractors and suppliers. We expect the same high standards from all organisations with which we work and we will not knowingly engage with any party involved in practices that violate fundamental human rights.

All managers and supervisors are responsible for promoting this policy, ensuring that workers are treated with dignity and respect, and challenging any conduct that may be inconsistent with our values or legal obligations.

Due Diligence and Supplier Audits

We conduct proportionate due diligence on existing and new suppliers to identify, assess and mitigate the risk of modern slavery. This includes assessing the nature of the goods and services supplied, the geographic location, and the labour practices and reputation of the supplier.

Where risk is identified, Carpet Cleaners NW5 may undertake supplier audits or request independent third-party assessments. These audits may include site visits, review of employment records and worker interviews where appropriate and feasible. Suppliers are expected to provide clear information about their own supply chains and to demonstrate compliance with labour, health and safety, and human rights standards.

If a supplier is found to be in breach of our modern slavery expectations and is unwilling or unable to remedy the issues within a reasonable timeframe, our policy is to suspend or terminate the business relationship.

Training, Awareness and Reporting Channels

We provide guidance to managers and relevant staff on recognising signs of modern slavery, understanding their responsibilities, and responding appropriately to concerns. This includes awareness of risks such as excessive working hours, withholding of wages or identity documents, intimidation, or unsafe living and working conditions.

Carpet Cleaners NW5 encourages all employees, contractors and suppliers to speak up if they have any concerns about potential modern slavery or unethical labour practices. Concerns can be raised directly with a line manager, a senior manager or via internal reporting routes established for ethical, safeguarding and compliance issues. Reports may be made confidentially, and individuals raising concerns in good faith will not suffer any form of retaliation or detrimental treatment.

Monitoring, Review and Continuous Improvement

We recognise that combating modern slavery is an ongoing responsibility that requires continuous improvement. Carpet Cleaners NW5 reviews this Modern Slavery Statement annually to evaluate the effectiveness of our actions, assess changing risk areas and adjust our approach where necessary. This review includes consideration of supplier performance, outcomes of any audits, incidents reported, and feedback from staff and stakeholders.

Where opportunities for improvement are identified, we will update our procedures, enhance training and strengthen contractual requirements with suppliers. Our aim is to build long-term, transparent relationships with partners who share our commitment to ethical labour practices and respect for human rights.

This Statement has been approved by the management of Carpet Cleaners NW5 and will be updated at least once every twelve months to reflect our ongoing efforts to prevent modern slavery and human trafficking in our business and supply chains.